refund policy

Our refund policy is designed to ensure your satisfaction with our products and services. If you are not entirely satisfied with your purchase, please review the following guidelines for requesting a refund:

1. Eligibility for Refund

• Refunds are available for purchases made directly through our website or authorized resellers.
• The refund request must be made within the specified refund period, as indicated on the product or service page.
• The product or service must be in its original condition and not used or consumed.

2. Refund Process

To request a refund, please follow these steps:

• Contact our customer support team with your refund request.
• Provide relevant details, including the order number, purchase date, and reason for the refund.
• Our customer support team will review your request and determine its eligibility for a refund.
• If approved, the refund will be processed within a reasonable timeframe.

3. Non-Refundable Items

The following items are typically non-refundable:

• Downloadable or digitally delivered products, such as software licenses, digital media, or access codes.
• Services that have been fully rendered or consumed.
• Customized or personalized products.
• Perishable goods.
• Gift cards or vouchers.

Please note that this list is not exhaustive, and other items may also be non-refundable.

4. Contact Us

If you have any questions or need further assistance regarding our refund policy, please reach out to our customer support team. We are here to help and ensure your satisfaction.