refund and return

At IPTVFLX, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied, we offer a straightforward refund policy.

Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

  • The refund request is made within 7 days of the purchase date
  • The product or service purchased is defective, incomplete, or not as described
  • The product or service purchased has not been used or activated
  • The refund request is made through our customer support team by contacting us at +212672942571 or by sending an email to Iptvflx.12@gmail.com.

Refund Process

Once we receive your refund request, we will review it to determine if you meet the eligibility criteria. If you are eligible for a refund, we will process it within 7 business days.

Refunds will be issued in the same form of payment used for the original purchase. If the original form of payment is not available, we may issue a refund in the form of store credit.

Non-Refundable Products and Services

The following products and services are non-refundable:

  • Customized or personalized products
  • Digital products that have been downloaded or accessed
  • Services that have been provided and completed

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team at +212672942571 or send an email to Iptvflx.12@gmail.com. We are here to assist you and ensure your satisfaction with our products and services.